Terms & Conditions
Terms and Conditions
Makeup Services: The makeup artist supplies all skincare and makeup products unless prior arrangements have been made.
Early Call Out Fees: Early call-out fees may apply for services required before 7 am.
Overtime: A standard 1.5-hour allocation is provided per person for makeup services. Additional time required will be charged accordingly. Situations necessitating extra time may include client delays, interruptions during appointments, or other factors. However, the makeup artist reserves the right to conclude the service at the 1.5-hour mark if they have another appointment to attend.
Payment, Booking Fee, Refunds, Cancellations, and Changes to Booking Date: A non-refundable booking fee is mandatory to secure and reserve your appointment date. Booking fees must be settled to confirm the booking. Proof of payment, including a screenshot, is accepted. Failure to make payment or provide proof of payment within the stipulated time will result in the date and/or time becoming available for other clients. Clients must re-inquire to check availability. If a deposit is transferred after the date and/or time that was agreed on, the deposit will be returned, and no obligation to honor the booking remains. Booking fees are non-transferable. Payment in full is required on the day of the event, before services commence, either in cash or received at least three days in advance via bank transfer. Refunds may be considered in unforeseen circumstances such as environmental or COVID-related issues. Efforts will be made to accommodate rescheduling, but if this is impossible due to prior commitments, no refund will be available. Late fees may be incurred for tardiness. Clients who fail to show up will be charged the full service fee and may not rebook without prepayment of the service fee. Cancellation fees may apply if less than 24 hours' notice is given. Travel Fees and Additional Charges: Parking or valet services required by the artist will be billed to the client. Travel fees will be calculated at a rate of $0.85 per kilometer depending on distance. For weddings or events more than two hours from Woodcroft, the client may be responsible for arranging accommodation for the makeup artist the night before the event, with potential additional fees. For interstate or rural South Australia events, additional charges may apply, with rates provided upon individual inquiry.
Janssen Cosmetics Partnership: Anna has partnered with Janssen Cosmetics to offer skincare products. While all efforts have gone into making this information as accurate as possible, it cannot be used as a substitute for professional evaluation. Clients are encouraged to seek professional advice for their skincare needs.
Makeup Workshops: To secure a spot in a workshop, a deposit is required via bank transfer or cash. The remaining balance is due in full three days before the workshop via bank transfer or in cash before the lesson begins. Cancellation or rescheduling policies are detailed in the 'Payment, Booking Fee, Refunds, Cancellations, and Changes to Booking Date' section. Makeup artists will supply all skincare, makeup, and equipment needed for lessons.
Gift Vouchers: Gift vouchers are valid until the expiration date indicated on the voucher or as extended upon prior agreement. Services are provided at Anna's home in Woodcroft or within 10 kilometers of Woodcroft, with possible travel or parking fees if required. Gift vouchers may be transferred to another recipient but cannot be redeemed for cash.
Photography: Any photographs taken during services may be used for marketing purposes unless the client specifies otherwise.
Privacy Policy: Personal information, including email addresses, phone numbers, and addresses, will not be disclosed, sold, or shared with third parties without client consent.
Client Responsibilities: Clients must inform the makeup artist of any allergies, sensitivities, or medical conditions that may affect makeup application. Failure to do so may result in service refusal or interruption. No refunds will be provided in such cases.
COVID-19: In cases where government restrictions or legislation prevent the makeup artist from working, the booking fee will be refunded. Clients concerned about safety due to illness, age, or other factors should inform the makeup artist in advance. Safety precautions are implemented, including hand sanitization and product hygiene. Clients who are unwell, exhibiting symptoms of illness, or have been in close contact with a confirmed COVID-19 case are kindly requested to reschedule their appointment. Please notify the makeup artist at least 24 hours in advance to allow for proper rescheduling. This policy is in place to ensure the safety of both clients and the makeup artist.
Service Location and Safety: Services are provided at Anna's home studio in Woodcroft. For other locations, travel and parking fees may apply. The makeup artist reserves the right to cancel or halt services if they feel unsafe or threatened.
Booking Acknowledgment: Booking your appointment signifies that you, the client, have read, understood, and agree to these terms and conditions in full. The terms and conditions may change at any time, and it is the client's responsibility to remain updated and check for changes before appointments or workshops.
DISCLAIMER: Anna is an affiliate of Iridis Cosmetics, a trusted brand used by Anna on herself and her clients. Purchases made through Anna's affiliate link may result in her receiving a commission at no extra cost to the client http://www.iridis.com.au/anna
Skincare Returns Policy
1. Introduction
We are committed to providing our valued customers with high-quality skincare products. We understand that sometimes, you may need to return a product for various reasons. To ensure a smooth and hassle-free return process, we have established this Returns Policy. This policy outlines the procedures and guidelines for returning products purchased from this website (www.annalisowski.com) within Australia.
2. Eligibility for Returns
We accept returns under the following conditions:
2.1. Wrong or Damaged Products
If you receive a damaged or incorrect product, please contact our customer support team within 7 days of receiving your order to initiate the return process. We will arrange for a replacement or a refund, depending on your preference.
2.2. Returns for Change of Mind or Incorrect Product Purchases
Please note that we do not accept returns for reasons related to change of mind or if a buyer purchases the incorrect product. It is essential for customers to carefully consider their product choices and verify their orders before completing the purchase. We recommend reviewing product details and consulting with our customer support team if there are any uncertainties to ensure the correct selection.
2.5. Returns for Non-Janssen Products (Iridis Cosmetics)
If you need to return products that are not from the Janssen brand but are from Iridis Cosmetics, please be aware that you will need to follow the Return Policy outlined on the Iridis Cosmetics website. We want to clarify that we are an affiliate link, and we do not handle returns or related processes for products from Iridis Cosmetics. It is important to refer to the specific policies and procedures established by Iridis Cosmetics for returning their products. If you have any questions or concerns about returns related to Iridis Cosmetics products, please direct your inquiries to Iridis Cosmetics' customer support team or refer to their official website for guidance.-->https://www.iridis.com.au/returns-policy/
2.3. Allergic Reactions
We take allergies seriously and strive to provide clear information about our products. We strongly recommend that customers carefully review the ingredients section of the product they intend to purchase. Some Janssen products may contain nuts or marine ingredients.
No responsibility will be taken for allergic reactions. It is the customer's responsibility to thoroughly review the product's ingredient list and exercise caution if they have known allergies or sensitivities. If you have any concerns about potential allergens in our products, please contact our customer support team before making a purchase for clarification and assistance.
3. Return Process
To initiate a return, please follow these steps:
3.1. Contact Customer Support
If you wish to return a product, contact our customer support team via email at mua@annalisowski.com or by phone at 0403 082 834 . Provide your order number, a brief description of the reason for the return, and any relevant photos if applicable.
3.2. Return Authorisation
Once your request is received, our customer support team will review it and provide you with a return authorization number (RA#) if the return is approved. This number must be included on the return package.
3.3. Package and Ship the Product
Carefully package the product you wish to return, ensuring it is in its original packaging and is securely protected. Include a copy of the original order invoice and mark the RA# clearly on the outside of the package. Please contact us for shipping address.
3.4. Refund or Exchange
Once we receive the returned product and verify its eligibility, we will process your refund or exchange within 10 business days. Refunds will be issued to the original payment method used for the purchase.
4. Additional Information
4.1. Shipping Costs
Return shipping costs for products are the responsibility of the customer unless otherwise specified by us.
We reserves the right to update or modify this Returns Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
5. Contact Us
If you have any questions or concerns about our Returns Policy or the return process, please contact our customer support team at contact or 0403 082 834.
Makeup Services: The makeup artist supplies all skincare and makeup products unless prior arrangements have been made.
Early Call Out Fees: Early call-out fees may apply for services required before 7 am.
Overtime: A standard 1.5-hour allocation is provided per person for makeup services. Additional time required will be charged accordingly. Situations necessitating extra time may include client delays, interruptions during appointments, or other factors. However, the makeup artist reserves the right to conclude the service at the 1.5-hour mark if they have another appointment to attend.
Payment, Booking Fee, Refunds, Cancellations, and Changes to Booking Date: A non-refundable booking fee is mandatory to secure and reserve your appointment date. Booking fees must be settled to confirm the booking. Proof of payment, including a screenshot, is accepted. Failure to make payment or provide proof of payment within the stipulated time will result in the date and/or time becoming available for other clients. Clients must re-inquire to check availability. If a deposit is transferred after the date and/or time that was agreed on, the deposit will be returned, and no obligation to honor the booking remains. Booking fees are non-transferable. Payment in full is required on the day of the event, before services commence, either in cash or received at least three days in advance via bank transfer. Refunds may be considered in unforeseen circumstances such as environmental or COVID-related issues. Efforts will be made to accommodate rescheduling, but if this is impossible due to prior commitments, no refund will be available. Late fees may be incurred for tardiness. Clients who fail to show up will be charged the full service fee and may not rebook without prepayment of the service fee. Cancellation fees may apply if less than 24 hours' notice is given. Travel Fees and Additional Charges: Parking or valet services required by the artist will be billed to the client. Travel fees will be calculated at a rate of $0.85 per kilometer depending on distance. For weddings or events more than two hours from Woodcroft, the client may be responsible for arranging accommodation for the makeup artist the night before the event, with potential additional fees. For interstate or rural South Australia events, additional charges may apply, with rates provided upon individual inquiry.
Janssen Cosmetics Partnership: Anna has partnered with Janssen Cosmetics to offer skincare products. While all efforts have gone into making this information as accurate as possible, it cannot be used as a substitute for professional evaluation. Clients are encouraged to seek professional advice for their skincare needs.
Makeup Workshops: To secure a spot in a workshop, a deposit is required via bank transfer or cash. The remaining balance is due in full three days before the workshop via bank transfer or in cash before the lesson begins. Cancellation or rescheduling policies are detailed in the 'Payment, Booking Fee, Refunds, Cancellations, and Changes to Booking Date' section. Makeup artists will supply all skincare, makeup, and equipment needed for lessons.
Gift Vouchers: Gift vouchers are valid until the expiration date indicated on the voucher or as extended upon prior agreement. Services are provided at Anna's home in Woodcroft or within 10 kilometers of Woodcroft, with possible travel or parking fees if required. Gift vouchers may be transferred to another recipient but cannot be redeemed for cash.
Photography: Any photographs taken during services may be used for marketing purposes unless the client specifies otherwise.
Privacy Policy: Personal information, including email addresses, phone numbers, and addresses, will not be disclosed, sold, or shared with third parties without client consent.
Client Responsibilities: Clients must inform the makeup artist of any allergies, sensitivities, or medical conditions that may affect makeup application. Failure to do so may result in service refusal or interruption. No refunds will be provided in such cases.
COVID-19: In cases where government restrictions or legislation prevent the makeup artist from working, the booking fee will be refunded. Clients concerned about safety due to illness, age, or other factors should inform the makeup artist in advance. Safety precautions are implemented, including hand sanitization and product hygiene. Clients who are unwell, exhibiting symptoms of illness, or have been in close contact with a confirmed COVID-19 case are kindly requested to reschedule their appointment. Please notify the makeup artist at least 24 hours in advance to allow for proper rescheduling. This policy is in place to ensure the safety of both clients and the makeup artist.
Service Location and Safety: Services are provided at Anna's home studio in Woodcroft. For other locations, travel and parking fees may apply. The makeup artist reserves the right to cancel or halt services if they feel unsafe or threatened.
Booking Acknowledgment: Booking your appointment signifies that you, the client, have read, understood, and agree to these terms and conditions in full. The terms and conditions may change at any time, and it is the client's responsibility to remain updated and check for changes before appointments or workshops.
DISCLAIMER: Anna is an affiliate of Iridis Cosmetics, a trusted brand used by Anna on herself and her clients. Purchases made through Anna's affiliate link may result in her receiving a commission at no extra cost to the client http://www.iridis.com.au/anna
Skincare Returns Policy
1. Introduction
We are committed to providing our valued customers with high-quality skincare products. We understand that sometimes, you may need to return a product for various reasons. To ensure a smooth and hassle-free return process, we have established this Returns Policy. This policy outlines the procedures and guidelines for returning products purchased from this website (www.annalisowski.com) within Australia.
2. Eligibility for Returns
We accept returns under the following conditions:
2.1. Wrong or Damaged Products
If you receive a damaged or incorrect product, please contact our customer support team within 7 days of receiving your order to initiate the return process. We will arrange for a replacement or a refund, depending on your preference.
2.2. Returns for Change of Mind or Incorrect Product Purchases
Please note that we do not accept returns for reasons related to change of mind or if a buyer purchases the incorrect product. It is essential for customers to carefully consider their product choices and verify their orders before completing the purchase. We recommend reviewing product details and consulting with our customer support team if there are any uncertainties to ensure the correct selection.
2.5. Returns for Non-Janssen Products (Iridis Cosmetics)
If you need to return products that are not from the Janssen brand but are from Iridis Cosmetics, please be aware that you will need to follow the Return Policy outlined on the Iridis Cosmetics website. We want to clarify that we are an affiliate link, and we do not handle returns or related processes for products from Iridis Cosmetics. It is important to refer to the specific policies and procedures established by Iridis Cosmetics for returning their products. If you have any questions or concerns about returns related to Iridis Cosmetics products, please direct your inquiries to Iridis Cosmetics' customer support team or refer to their official website for guidance.-->https://www.iridis.com.au/returns-policy/
2.3. Allergic Reactions
We take allergies seriously and strive to provide clear information about our products. We strongly recommend that customers carefully review the ingredients section of the product they intend to purchase. Some Janssen products may contain nuts or marine ingredients.
No responsibility will be taken for allergic reactions. It is the customer's responsibility to thoroughly review the product's ingredient list and exercise caution if they have known allergies or sensitivities. If you have any concerns about potential allergens in our products, please contact our customer support team before making a purchase for clarification and assistance.
3. Return Process
To initiate a return, please follow these steps:
3.1. Contact Customer Support
If you wish to return a product, contact our customer support team via email at mua@annalisowski.com or by phone at 0403 082 834 . Provide your order number, a brief description of the reason for the return, and any relevant photos if applicable.
3.2. Return Authorisation
Once your request is received, our customer support team will review it and provide you with a return authorization number (RA#) if the return is approved. This number must be included on the return package.
3.3. Package and Ship the Product
Carefully package the product you wish to return, ensuring it is in its original packaging and is securely protected. Include a copy of the original order invoice and mark the RA# clearly on the outside of the package. Please contact us for shipping address.
3.4. Refund or Exchange
Once we receive the returned product and verify its eligibility, we will process your refund or exchange within 10 business days. Refunds will be issued to the original payment method used for the purchase.
4. Additional Information
4.1. Shipping Costs
Return shipping costs for products are the responsibility of the customer unless otherwise specified by us.
We reserves the right to update or modify this Returns Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
5. Contact Us
If you have any questions or concerns about our Returns Policy or the return process, please contact our customer support team at contact or 0403 082 834.